Say Hello with a personal touch
Greet your guests in multiple languages using their names and present your property with a clear identity from the first second.
Guest Experience Platform
Digital Guidebook App
Turn your house manual into a modern, branded guidebook your guests can open anytime from a secure link. Organize check-in, stay instructions, local tips, and service extras in one polished flow.
What guests can find instantly
- Arrival instructions and self check-in steps
- House rules, Wi-Fi, parking, and emergency details
- Interactive content with images, actions, and embedded videos
- Contextual recommendations for every phase of the stay
- Optional upsell services and paid extras
Built for hosts who want direct bookings and premium guest communication without custom development.
Feature Overview
Everything you need to run a professional guest guidebook
Smart secrets for dynamic content
Use reusable placeholders like [[wifi]] or [[door_code]] and keep values managed in one place at property or unit level.
Sections by stay phase
Show each section only when relevant: pre check-in, in stay, checkout, or post stay. Perfect for arrival info and post-checkout review links.
Guest Key security & instant unlock
Protect sensitive details with unique guest keys, keep content active only during valid reservation windows, and unlock private instructions in one click.
Rich editor with media support
Create polished pages with the visual editor, upload and place images directly in content, and add list items with embedded videos for tutorials and instructions.
Upsells and service menu
Attach upsell services to guidebook pages, show a service shop at the right moment, and convert guest attention into extra revenue.
Access and Personalization
Secure guest keys for every reservation
Generate personalized guest keys for each booking with automatic expiration and precise access window controls. Guests can access their booking status and review their purchases!
Override secrets for a specific guest key when needed, without changing your base property setup. Ideal for temporary door codes, custom instructions, or individual VIP perks.
Every guest receives a tailormade, secure, and hassle-free stay experience.
Designed for every stage of the guest journey
- Effortless arrivals: Deliver check-in instructions exactly when guests need them, for a smooth and stress-free arrival.
- Always-on guest guidance: Provide instant answers with videos, interactive guides, local tips, and quick-access resources throughout the stay.
- Privacy by design: Reveal sensitive information only to verified guests, exactly when it becomes relevant.
- Keep the relationship alive: Encourage reviews, share exclusive discounts, and invite guests to book their next stay directly from your guidebook, maybe using a discount code you just unlocked because you liked them.
Optional Add-on
Simple, transparent pricing
Enhance your guest experience with the Digital Guidebook App as a flexible add-on to your account.
Guidebook Add-on
59.99 USD
/year
Includes up to 2 units
First 2 units included
59.99 USD
Each extra unit
9.99 USD / unit
Why this matters
A better guest experience, without extra operational overhead
The Digital Guidebook App helps you reduce repetitive guest questions, standardize communication, and increase upsell opportunities while keeping full control over privacy and timing.